Privacy Policy
Privacy Policy
Last updated: 26th November 2023
Welcome to Simply Lovely, operated by Simply Lovely Pty Ltd. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, www.simplylovely.com.au.
Information We Collect
1. Personal Information: When you make a purchase or register on our website, we collect personal information such as your name, contact details, billing address, delivery address, and payment details.
2. Order Information: We collect information related to your orders, including products purchased, order history, and preferences.
3. Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.
How We Use Your Information
We use the collected information for the following purposes:
1. Order Fulfillment: To process and fulfill your orders, including delivery and payment processing.
2. Customer Support: To respond to your inquiries, provide customer support, and address any issues.
3. Improvements: To enhance and improve our website, products, and services based on your feedback and usage patterns.
4. Communication: To send you updates, promotional offers, and newsletters. You can opt out of these communications at any time.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except as outlined below:
1. Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
2. Legal Compliance: We may disclose information if required by law or in response to a legal process.
Your Choices
You can control the information you provide to us. You have the right to:
1. Access: Request access to the personal information we hold about you.
2. Correction: Update or correct your personal information.
3. Deletion: Request the deletion of your personal information.
4. Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions included in each email.
Data Security
We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Cookies
We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may limit your ability to access certain features of our site.
Children's Privacy
Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The date of the latest revision will be displayed at the top of the page. We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@simplylovely.com.au.